Privacy policy www.klimbzarautz.com

Zarautz KLIMB SL in compliance with the provisions of the General Data Protection Regulation (RGPD 2016/679), informs users of the website www.klimbzarautz.com:

Who is responsible for the processing of your data?

The data provided by the user through the forms on this website will be incorporated into treatments whose controller is Zarautz KLIMB SL with NIF B10957157 and address for notification purposes at Araba 45, 20.800 Zarautz.

You can contact us by calling 635700986 or via email info@klimbzarautz.com

Who is the Data Protection Delegate?

Zarautz KLIMB SL, has appointed a Data Protection Delegate before the Spanish Agency for Data Protection, with whom you can contact through the following email info@klimbzarautz.com

For what purpose do we collect your data?

The purposes for which we will treat your data may be the following:
I) Prepare a budget for the services or goods that can be contracted;
II) Being able to provide the requested services;
III) Manage and/or process the sale of the property;
IV) Manage and/or process the lease of the property;
V) Adequate accounting management;
VI) The internal administrative management when communicating your data between the entities that are part of the PJ franchise network, with the aim of offering you a better service and better economic offers;
VII) Billing of the requested services;
VIII) advertising mailings.

In addition, personal data is collected on this website through different forms. The data requested in each form is necessary for the purpose for which it is collected. The purpose of treatment are the following:

CONTACT FORM: The purpose of collecting data in this form is to be able to answer the questions raised and send the user the requested information through the email or telephone indicated in the form.

EMAIL: If the user gets in touch through the email published on this website, their data will be processed to answer the queries raised and to be able to send the requested information through the email through which the query is received.

What category of data do we process?

The data that is collected, including but not limited to, refers to the category of identifying data, such as: Name and surname, Telephone, Postal Address, Company, Email, as well as the IP address from which you access the form. data collection.

How long do we keep your data?

The personal data that you provide us will be kept as long as the contractual relationship is maintained or the user requests its deletion. Once the contractual relationship has ended, your data will be kept as long as it is necessary to comply with legal obligations. Once the responsibilities derived from said legal obligations have expired, your data will be deleted. The personal data necessary to send commercial communications will be kept as long as you do not request its deletion.

Do we create profiles with your data?

No automated decisions will be made with the data entered by the user, nor will profiles be created.

What legitimizes the processing of your data?

The legal basis for the treatment of your data in the purposes I), II); III) and IV) is the execution of a contract or the execution of pre-contractual measures at the request of the interested party (order notes for the lease or sale of property, proposals for a property purchase or lease contract, etc.). In purpose V) and VII) the basis that legitimizes the treatment is the legal obligation of the company to comply with its fiscal and tax obligations. In relation to purpose VI), the basis that legitimizes the treatment is the legitimate interest in transmitting personal data within the franchise network for internal administrative purposes. Regarding the advertising shipments described in purpose VIII) the consent of potential customers will be necessary for the sending of commercial information about products and services marketed by our company. However, in the case of advertising mailings by electronic means to clients to whom a service has been provided or a good sold, article 21.2 of the Law on Services of the Information Society and Electronic Commerce, legitimizes us to send you advertising without the need to obtain your consent.

The processing of personal data on the web page is legitimized in the consent given by the user when accepting our privacy policy or when sending us an email through the mail published on the web.

The user must fill in the fields marked with * in order to send the completed forms, if the indicated fields are not filled in, the user will not be able to send them.

Using the script libraries (Google Web Fonts)

In order to present the content correctly and visually appealing in all browsers, we use font and script libraries such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to the browser's cache to prevent multiple loading. If your browser does not support Google Web Fonts or does not allow access, the content will be displayed with a default font. 
  • Calling script or source libraries automatically triggers a connection to the library operator. In theory, it is possible for the operators of the corresponding libraries to collect data, although, in that case, it is not clear for what purpose.
  • The Google library operator's privacy policy is available here: https://www.google.com/policies/privacy.

Who do we give your data to?

Your data may be transferred between the different projects that are part of Zarautz KLIMB SL, for internal administrative purposes and to be more efficient in processing the service we provide. No further assignments will be made, except if there is a legal obligation.

What third parties provide services on this website?

The following service providers are used for the development of this website:

Hosting: The servers where our website is hosted are located in the EU. It uses secure protocols so that data communication is done through an encrypted channel.

What rights do you have and how to exercise them?

The user has the right to access their personal data, to request the rectification of those that are inaccurate, as well as their deletion when, among other reasons, they are no longer necessary for the purposes for which they were collected. In certain circumstances, you can also request the limitation of your treatment, in which case they will only be kept for the exercise or defense of claims, as well as requesting the portability of your data. For reasons related to your particular situation, you may oppose their processing and Zarautz KLIMB SL will stop processing them, except for compelling legitimate reasons, or the exercise or defense of possible claims.

The applicant may revoke the consents given at any time. The applicant may exercise their rights via email info@klimbzarautz.com or at the offices located at Araba 45 20,800 Zarautz, attaching a photocopy of the DNI and indicating the right they are exercising. You may also file a claim with the Spanish Data Protection Agency.

What security measures do we have in place?

Within our commitment to guarantee the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been adopted to guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, according to Art. 32 of the RGPD EU 679/2016.

How do our social networks work?

Through our social networks you can share our content or leave us your comments, photos or videos, as long as they are of interest to the entire community.

Our social networks are constantly supervised in order to answer your questions and comments in the shortest time possible.

We want it to be a space that we all enjoy, so it is important that we all respect the rules of coexistence:

You are responsible for the content you post, do not fall into the violation of any right, law or regulation.

Take care of the wording and tone, avoid publishing any abusive, defamatory or obscene information.

Respect the right to privacy, do not make illegal, offensive or discriminatory comments about third parties.

Avoid fraudulent, misleading or misleading comments.

We do not allow spam, commercial or advertising messages, we do not want repetitive messages.

We will not hold conversations with profiles that we may consider false.

Please note that content posted by fans on our pages does not necessarily reflect the views of our company.

If your comments do not comply with the 'House Rules', they may be deleted, hidden or blocked. Anyone who posts unauthorized content will be banned from the community.

We reserve the right to modify these rules at any time and without prior notice.

Rules of use

1. General rules of use

It is mandatory to register at the reception when entering KLIMB Zarautz and, upon leaving, return any material rented or received on loan. Alcohol may only be sold to those over 18 years of age and consumed in the designated space in the reception area. Entry will be denied to anyone showing any signs of alcohol or drug intoxication. Drinks and food must be consumed in the reception area.
Access to the interior of the climbing panels, sealed areas, private areas and areas marked "only authorized personnel and prohibited entry" is prohibited.
Only KLIMB Zarautz staff or persons authorized by KLIMB Zarautz can teach classes. Any other person taking paid classes will be asked to leave the KLIMB Zarautz premises and their right of entry may be revoked without compensation.
Caution, hygiene, common sense and courtesy must be exercised at all times. Smoking and drug use is prohibited both inside and outside KLIMB Zarautz. As a general rule, users of the room must wear the shirt at all times. The signage of good practices, hygiene, health and safety exposed in the KLIMB Zarautz facilities must be complied with at all times.
Any problem with the climbing panels, the equipment, the installation or the misbehavior of any user must be reported directly to the KLIMB Zarautz staff.

2. Specific rules for groups and courses

Any group or course that is organized outside the activity of the center must inform to confirm the realization of the same. Any activity must be previously confirmed and will have a different condition regarding the use of the facility.

3. Opening Hours and Access Restrictions

The opening hours of KLIMB Zarautz are from Monday to Friday from 10:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 9:00 p.m. Saturdays, sundays and holidays 11:00 a.m. to 9:00 p.m.

4. Access to the Facilities

To access the KLIMB Zarautz facilities, registration at reception is mandatory. KLIMB Zarautz may issue membership cards for its members or authorized users that will identify the authorized holder, the subscription category and the member's customer number.
The card is an identifying element of the member, personal and non-transferable, so it must be treated with the pertinent diligence.
In the event of loss or theft of the membership card:
a. The holder must notify KLIMB Zarautz as soon as possible in order to issue a new card and update the user's account.
b. The holder is responsible for all charges made with the card prior to notification of the loss or theft of the membership card.
The substitution or replacement of the membership card has a cost of three euros (€3.00). All membership cards are the property of KLIMB Zarautz and must be returned to KLIMB Zarautz at the end of the subscription.

5. Cancellation of subscriptions

Monthly, quarterly and annual subscriptions are automatically renewed at the end of each period. In the event that the user wants to unsubscribe, they must notify it by email to admin@klimbzarautz.com at least 10 days before the subscription expires. For monthly subscriptions, before the 20th of the month, for quarterly and annual subscriptions, 10 days before their expiration date.

General conditions

6. Informed consent

The user and / or his legal representative acknowledges:
a. Understand that climbing in the different modalities that can be practiced at KLIMB Zarautz is a sporting activity that is not exempt from risk that, although it can be greatly reduced with the correct use of the facility, adopting the appropriate security measures, there are inherent risks to activity and imponderables.
b. Having received complete and sufficient information and training on the characteristics of the activity and having read the General Conditions and Rules of Use publicly available at the KLIMB Zarautz facilities and on its website.
c. Be in adequate physical and mental condition to participate in the activity, and not have illness or physical limitation that prevents it, or that may be triggered during its development.
d. Know and accept that my participation involves risk to my physical integrity and that of others, and that the risks of participating in the activity cannot be fully controlled, neither by the user himself nor by KLIMB Zarautz, assuming the possible negative consequences that may arise. may derive from the activity provided that KLIMB Zarautz has not acted with due diligence, manifest bad faith or negligence in light of the circumstances.
e. Having been informed and accepting that, if I have a health problem, KLIMB Zarautz will give me free assistance on the ground, exclusively limited to first aid by non-health personnel until the Emergency Services arrive.
f. In the event that, under the guardianship of the user, a minor participates, the assumptions and declarations of this document include the minor.

7. Minors and people with special needs

Minors or people with special needs may only access the facilities or participate in the activities of KLIMB Zarautz with the express consent of at least one legal representative. Children under 14 must be supervised by an adult. The legal representative accepts that the minor uses the facilities and/or participates in the activity of KLIMB Zarautz in accordance with the General Conditions and Rules of Use publicly available at the KLIMB Zarautz facilities and on its website.
KLIMB Zarautz may deny registration for activities, entry to the facilities or limit access to minors for security reasons or inappropriate behaviour.

8. Personal belongings

Personal belongings and material must be stored only in the lockers or spaces provided for this purpose.

9. Default

Failure to comply with the general conditions or rules of use will be cause for automatic expulsion from the facilities and definitive withdrawal as a client of KLIMB Zarautz without any compensation. KLIMB Zarautz reserves the right to limit or prevent the right of admission to the facilities for reasons of security or inappropriate behavior.

10. Additional Provisions

KLIMB Zarautz may modify, develop and update the General Conditions, Rules of Use and their annexes. Such changes are effective immediately upon posting on the Site and Website. In the event of differences, the binding version will be the later date.

11. Images and Personal Data (General Data Protection Regulation)

The user and/or their legal representative authorizes KLIMB Zarautz to use their name and image to carry out acts of promotion or dissemination. The user may not take videos and photographs in the facilities without the express authorization of KLIMB Zarautz.
Responsible: Identity: Zarautz KLIMB S.L - NIF: B10957157 Postal address: Araba 45, 20.800 Zarautz Telephone: 635700986 E-mail: info@KLIMBZarautz.com.
On behalf of the company, we process the information you provide us with in order to provide the requested service and bill it. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is
a legal obligation. You have the right to obtain confirmation as to whether Zarautz KLIMB S.L is processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary. I also request your authorization to offer you products and services related to those requested and to retain you as a customer.

Cookies policy

The website www.klimbzarautz.com (hereinafter, "The Web") is owned by Zarautz KLIMB SL with NIF B10957157 and address for notification purposes at Araba 45, 20.800 Zarautz (hereinafter, the "Company").

Use of cookies

The access and/or use of the Web, attributes to any person over 18 years of age and sufficiently trained to acquire the commitments and obligations, the condition of user (hereinafter "User").

The company uses its own cookies on the Web, which allow it to improve the User experience and offer content tailored to your interests thanks to the personalization of the content. In addition, the use of third-party cookies that personalize the advertising of the pages that the User visits, with content of interest to them.

In the event that the User continues browsing with the browser configured to accept cookies, the company will understand that the User accepts the installation of cookies as detailed in this Cookies Policy.

The cookies

A cookie is a file that is downloaded to the User's computer when accessing the Web. Cookies allow the Web, among other things, to store and retrieve information about the browsing habits of the User or his team.

Types of cookies used by the web

Technical cookies: are those that allow the User to navigate through the Web and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, carrying out the purchase process of an order, make a request for registration or participation in an event, use security elements while browsing, store content for the dissemination of videos or sound or share content through social networks.

Session cookies: are those that are stored only temporarily during a browsing session to allow normal use of the system and are deleted from your device when you close the browser.

Third-party cookies: These are a type of cookies that are set by other online services that perform content on the page you are visiting, for example by third-party analytics companies that monitor and examine access to the website.

Persistent cookies: They are a type of cookie in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

Analysis cookies: are those that allow the company to monitor and analyze the behavior of the User on the Web. The information collected through this type of cookie is used to measure the activity of the Web and to create user browsing profiles, in order to introduce improvements based on the analysis of the usage data made by the users. from service.

Advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as the content edited or the frequency in which the ads are shown.

Behavioral advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

Configuration and deactivation of cookies

The User can do so by configuring the options of the browser installed on his computer to allow, know, block or eliminate the cookies installed on his computer.

Changing the cookie acceptance settings could hinder navigation and reduce the functionality of the Web. Even so, if the User wants more information about its configuration, you can consult the web pages of the different browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
Firefox: http://support.mozilla.org/es/home
Internet Explorer: http://support.microsoft.com/ph/807/es-es
Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES
Opera: http://help.opera.com/Windows/8.54/es-ES/index.html